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Contact Us

 

1950 Old Gallows Road,
8th Floor
Vienna, Virginia
22182-2789, USA

For general information:
Tel: +1 703-564-9600
Fax: +1 703-448-5531
info@telarix.com

Our Corporate Headquarters is located in Tysons Corner, VA:

Telarix, Inc.
1950 Old Gallows Road,
8th Floor
Vienna, Virginia
22182-2789, USA

For general information:
Tel: +1 703-564-9600
Fax: +1 703-448-5531
info@telarix.com

To contact a Sales Representative:

Vicente Pava
703-564-9783
Vicente.pava@telarix.com

Vicente Pava
+1 703-564-9783
Vicente.pava@telarix.com

Giovanni Ravasio
+1-703-564-9639
Giovanni.Ravasio@telarix.com

John Tolton
+6591550554
jtolton@telarix.com

Continue reading

Questions About Membership?

 

1950 Old Gallows Road,
8th Floor
Vienna, Virginia
22182-2789, USA

For general information:
Tel: +1 703-564-9600
Fax: +1 703-448-5531
info@telarix.com

Our Corporate Headquarters is located in Tysons Corner, VA:

Telarix, Inc.
1950 Old Gallows Road,
8th Floor
Vienna, Virginia
22182-2789, USA

For general information:
Tel: +1 703-564-9600
Fax: +1 703-448-5531
info@telarix.com

To contact a Sales Representative:

Vicente Pava
703-564-9783
Vicente.pava@telarix.com

Vicente Pava
+1 703-564-9783
Vicente.pava@telarix.com

Giovanni Ravasio
+1-703-564-9639
Giovanni.Ravasio@telarix.com

John Tolton
+6591550554
jtolton@telarix.com

Continue reading

Request Member Code

 

1950 Old Gallows Road,
8th Floor
Vienna, Virginia
22182-2789, USA

For general information:
Tel: +1 703-564-9600
Fax: +1 703-448-5531
info@telarix.com

Our Corporate Headquarters is located in Tysons Corner, VA:

Telarix, Inc.
1950 Old Gallows Road,
8th Floor
Vienna, Virginia
22182-2789, USA

For general information:
Tel: +1 703-564-9600
Fax: +1 703-448-5531
info@telarix.com

To contact a Sales Representative:

Vicente Pava
703-564-9783
Vicente.pava@telarix.com

Vicente Pava
+1 703-564-9783
Vicente.pava@telarix.com

Giovanni Ravasio
+1-703-564-9639
Giovanni.Ravasio@telarix.com

John Tolton
+6591550554
jtolton@telarix.com

Continue reading

Introduction

TELARIX welcomes you to its website. All references to “our,” “us,” “we,” “TELARIX” or the “Company” in these Terms of Use and within the Privacy Policy are deemed to refer to TELARIX, Inc., its subsidiaries, affiliates, and associates.

By use of our website, you agree to these Terms of Use. Do not use this website if you do not agree with these Terms of Use. We may change or update these Terms of Use and your use under such revisions or updates constitutes acceptance.

Information on the Website

The information on our website is general information and does not constitute professional or technical advice. We endeavor to ensure that the information on our website is up to date, but we do not accept any liability for any error, misstatement, or omission. If you wish to rely on any of the content in this website, you should contact us first.

Privacy Policy

Information about you is subject to our Privacy Policy. For more information, please see our full Privacy Policy available here. Our Privacy Policy does not control the privacy policy of companies with which we may have to share information in order to provide you with services at any time in the future. Also, our Privacy Policy does not control the privacy policy of any linked/third party website and you must contact such website for its privacy policy.

Disclaimer of Warranties

ALL CONTENT AND MATERIALS, INCLUDING FUTURE SERVICES AND PRODUCTS MADE AVAILABLE THROUGH THIS WEBSITE, ARE PROVIDED AS IS. THE COMPANY PROVIDES NO WARRANTIES. THUS, THERE ARE NO EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. ALL CONTENT AND MATERIALS, INCLUDING THE SERVICES AND PRODUCTS THAT MAY BE MADE AVAILABLE THROUGH THIS WEBSITE, ARE ALSO PROVIDED AS AVAILABLE. NOR DOES THE COMPANY WARRANT THAT THE WEBSITE IS FREE OF VIRUSES, DEFECTS, OR ERRORS. YOUR USE OF THIS WEBSITE IS SOLELY AT YOUR RISK AND IT IS YOUR RESPONSIBILITY TO ENSURE THAT WHATEVER INFORMATION YOU SELECT FOR YOUR USE IS FREE OF ITEMS SUCH AS VIRUSES, TROJAN HORSES, OR OTHER ITEMS OF A DESTRUCTIVE NATURE. IF A JURISDICTION DOES NOT PERMIT SUCH AN EXCLUSION OR SUCH A LIMITATION ON WARRANTY, THE COMPANY’S EXCLUSION OR LIMITATION ON WARRANTY WILL BE TO THE EXTENT PERMITTED BY LAW.

Limitation of Liability

THE COMPANY MAY NOT BE HELD LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO THIS WEBSITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION APPLIES IRRESPECTIVE OF THE BASIS OF LIABILITY. IF A JURISDICTION DOES NOT PERMIT SUCH AN EXCLUSION OR SUCH A LIMITATION ON LIABILITY, THE COMPANY’S EXCLUSION OR LIMITATION ON LIABILITY WILL BE TO THE EXTENT PERMITTED BY LAW.

Intellectual Property & Proprietary Rights

We own all copyright and other intellectual property in this website (including rights in the graphics, arrangement and overall design). All trademarks mentioned on this website belong to their respective owners.
Furthermore, the content included on this website such as text, graphics, buttons, logos, digitals, data, software, and materials are protected by copyrights, trademarks, services marks, trade secrets, and other proprietary rights and laws.

You may not copy, sell, license, or otherwise distribute the content and materials of this website, nor may you create any derivative work from it. We do allow you, however, to print printable forms and to print one copy of the materials or content for your own personal, noncommercial use, subject to this proprietary notice.

In addition, you may download and temporarily store one or more pages for the sole purpose of viewing on a personal computer or monitor. Otherwise, you must not copy, display, modify, reproduce, store in a retrieval system, transmit (in any form or by any means), distribute, use for creating derivative works, or use in any way for commercial or public purposes any part of this website without prior written consent. None of the content on this website or any part of it may be reproduced on any other website.

Linked/Third Party Sites

This website may contain links to third party websites or resources over which we have no control. The links are provided for convenience and information purposes only. We do not endorse, nor are we responsible for, the content, accuracy, advertising, goods, or services offered or available, or any other aspect of such linked websites. Accordingly, the inclusion of any link does not imply an endorsement by us of that website. If you choose to visit or use such linked websites, we will not be responsible or liable for the contents of any other website or liable for any direct or indirect loss or damage suffered by you from accessing, using, relying on, or trading with third parties.

Electronic Communication

When you visit this website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Indemnification

If we so request, you will defend, indemnify, and hold harmless the Company, its employees, officers, and agents, from all claims, liabilities, and expenses (including attorney’s fees) arising from or relating to your use of this website. The Company is entitled to control the defense of such claim or action, and you agree to cooperate with the Company in such defense.

Choice of Law; Venue

These Terms of Use are governed by Virginia law, without regard to principles of conflict of laws. You agree that the website will be deemed solely based in Virginia and does not give rise to personal jurisdiction over the Company, either specific or general, in jurisdictions other than Virginia. Further, any claim or action arising out of or relating to these Terms of Use or your use of this website may be filed only in the state or federal courts located in the county of Fairfax, Virginia, and you agree to be subject to the personal jurisdiction of such courts.

Termination

The Company may cancel or terminate your right to use our website or any part of the website at any time without notice. In the event of termination, you are no longer authorized to access the part of the website affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the website and the disclaimers and limitations of liabilities set forth in these Terms of Use shall survive.

The Company reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the website (or any part thereof) with or without notice. The Company will not be liable to you or to any third party for any modification, suspension or discontinuance of the service to its website.

Assignment

These Terms of Use may not be transferred or assigned by you, but may be assigned by the Company without restriction.

Entire Agreement; Severability

These Terms of Use constitute the entire agreement between you and the Company with respect to this website. If any portion is held invalid or unenforceable, the remaining portions will remain in full force and effect and, if possible, the portion found unenforceable will be construed in a manner consistent with the remaining portions.

Telarix is committed to ensuring that your privacy is protected. This Privacy Policy sets out how Telarix uses and protects any information that you give Telarix when you use this website. Please read this Privacy Policy carefully to learn how we collect, use, share and otherwise process information relating to individuals ("Personal Data"). In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

A reference to “Telarix,” “we,” “us,” “our,” or the “Company” is a reference to Telarix, Inc.

Who are we?

We are Telarix, Inc. Our address is 1950 Old Gallows Road, Suite 800, Vienna Virginia, 22182. You can contact us by post at the above address, by email at info@telarix.com or by telephone on (703) 564-9699.

The contact details of our Data Protection Officer are:

Aravind Venkateswaran
email address: Aravind.V@telarix.com
telephone number: (703) 564- 9629

How we use your information

When you use our website

When you submit an enquiry via our website

When you purchase a product from our website

Your rights as a data subject

How to exercise your rights

Updates to this privacy policy

When you use our website

When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better.

Some of the cookies we use are strictly necessary for our website to function, and we don’t ask for your consent to place these on your computer. These cookies are shown below.

Cookie Name

Purpose

Further Information

Session Cookie

Identify and track users within our website and applications


However, for those cookies that are useful but not strictly necessary we will always ask for your consent before placing them. These are:

Cookie Name

Purpose

Further Information

Persistent Cookie

Remember a computer


As well as the cookies we use, various third parties also place them on your computer, again with your consent. These are shown below.

Cookie Name

Purpose

Further Information

CART

The association with your shopping cart.

CATEGORY_INFO

Stores the category info on the page, that allows to display pages more quickly.

COMPARE

The items that you have in the Compare Products list.

CURRENCY

Your preferred currency

CUSTOMER

An encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

FRONTEND

Your session ID on the server.

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The most recent product you have viewed.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

POLL

The ID of any polls you have recently voted in.

POLLN

Information on what polls you have voted on.

RECENTLYCOMPARED

The items that you have recently compared.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST

An encrypted list of products added to your Wishlist.

WISHLIST_CNT

The number of items in your Wishlist.

For more information about our use of cookies, please see our cookie policy.

When you submit an enquiry via our website

When you submit an enquiry via our website, request customer support, use our "Contact Us" or similar features, register to use our websites, we generally require you to provide us with your contact information, such as your name, job title, company name, address, phone number, email address, or username and password. Additionally, we collect IP address (computer’s unique signature), Operating system (e.g., Windows 10), Browser (e.g., Explorer, Chrome), Internet service provider, and Geographic location of computer.

We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered your it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.

We also use this information to enhance the accessibility and functionality of our websites, for example, to track which browsers are most commonly used and what pages are most often visited.

Your enquiry is stored and processed as an email which is hosted by Amazon Web Services, Inc. which is based in the USA and participates in the EU-US and Swiss-US Privacy Shield frameworks (which requires effective safeguards for your information).

Telarix will not use this information for any purpose other than to make use of our websites easier and better, or to facilitate your use of Telarix services and software. We do use the information you provide to make any automated decisions that might affect you. Telarix will not sell this information to any third party.

We keep enquiry emails for three years, after which they are securely archived and kept for seven years, when we delete them. CRM records are kept for four years after the last contact with you.

When you purchase a product from our website

When you purchase products from us online, we ask you for your name, address, contact telephone number, email address and credit card information. We also record your IP (Internet Protocol) address, which is the address of your computer on the Internet.

We will use your information to verify your credit card details for your purchase, process your order and to send you your products. We will also send you a receipt via email and we may use your telephone number to contact you regarding your purchase.

We require this information in order to process your payment, deliver your products or services and fulfil our contract with you. We record your IP address in order to show that the correct tax was applied to the sale, which we are required to do by law.

Your information is stored on our website and on Amazon Web Services, Inc. which is based in the USA and participates in the EU-US and Swiss-US Privacy Shield frameworks (which requires effective safeguards for your information). Your credit card details are passed to a third-party payment processor which is based in the USA and is certified to the EU-US Privacy Standards. We do not retain your credit card information.

We do not use the information you provide to make any automated decisions that might affect you.

We keep your order information for an indefinite period for perpetual licenses we sell and seven years after the final purchase for subscriptions.

Your rights as a data subject

By law, you can ask us what information we hold about you (right to access), and you can ask us to correct it if it is inaccurate (right to rectification). If we have asked for your consent to process your personal data, you may withdraw that consent at any time (right to erasure; right to be forgotten).

If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider (right to data portability).

If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased (right to object).

You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully (right to restriction of processing).

You have the right to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects ("Automated Decision-Making"); Automated Decision-Making currently does not take place on our websites.

How to exercise your rights

To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the Who Are We section of this policy. We try to respond to all legitimate requests within one month and will contact you if we need additional information from you in order to honor your request. Occasionally it may take us longer than a month, taking into account the complexity and number of requests we receive.

If you feel you haven’t received a timely or satisfactory response from us to your question or complaint, you can also contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Updates to this privacy policy

We will update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements and other factors. If we do, we will update the “effective date” at the top of this Privacy Policy. If we make an update, we may provide you with notice prior to the update taking effect, such as by posting a conspicuous notice on our website or by contacting you using the email address you provided.

We encourage you to periodically review this Privacy Policy to stay informed about our collection, processing and sharing of your Personal Data.

© Copyright Telarix Inc. 2017